How To Fix 26298 - An error occured while creating additional file &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: 26 - Dokumentenverwaltung

• Message number: 298

• Message text: An error occured while creating additional file &1 &2

What causes this issue?

An error occured while creating an additional file in the Knowledge
Provider

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact the systems administrator and check the log file (transaction
<DS:TRAN.SLG1>Evaluate application log</>, object SDOK).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 26298 - An error occured while creating additional file &1 &2 ?

  The SAP error message 26298, "An error occurred while creating additional file &1 &2," typically occurs during the process of creating or managing additional files in the SAP system, such as when dealing with database files or transport files. This error can arise due to various reasons, including file system issues, permission problems, or configuration errors.
  Causes:
  
  File System Issues: The target directory may not have enough space, or there may be file system corruption.
  Permission Problems: The user or the SAP system may not have the necessary permissions to create files in the specified directory.
  Configuration Errors: Incorrect configuration settings in the SAP system or the underlying database can lead to this error.
  Network Issues: If the file is being created on a network drive, network issues or disconnections can cause this error.
  Database Issues: Problems with the database itself, such as being in a read-only state or having insufficient resources.
  
  Solutions:
  
  Check Disk Space: Ensure that there is enough disk space in the target directory where the file is being created.
  Verify Permissions: Check the permissions of the user or the SAP system on the target directory. Ensure that the necessary read/write permissions are granted.
  Review Configuration: Look into the configuration settings related to file creation in the SAP system. Ensure that they are set correctly.
  Check Network Connectivity: If applicable, verify that there are no network issues affecting access to network drives.
  Database Health: Check the status of the database. Ensure it is not in a read-only state and that it has sufficient resources (CPU, memory, etc.).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed logs and error messages to facilitate troubleshooting.
  Transaction Codes: Use transaction codes like SM21 (System Log) or ST22 (Dump Analysis) to check for any related logs or dumps that might provide more context about the error.
  System Logs: Review the system logs for any additional error messages or warnings that occurred around the same time as the error.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.