How To Fix 26063 - Data carrier & cannot be accessed online

SAP Error Message - Details

• Message type: E = Error

• Message class: 26 - Dokumentenverwaltung

• Message number: 063

• Message text: Data carrier & cannot be accessed online

What causes this issue?

You want to start an application. The data carrier entered for the
application is defined via settings in Customizing (Document
management) as available online.
However, the field <ZH>Original</> contains a data carrier which cannot
be accessed online (such as filing cabinet C.2.46).

How to fix this error?

Check the entries for the originals in the document info record
<ZH>(Details -> Originals)</> and the data carrier defined in
Customizing.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 26063 - Data carrier & cannot be accessed online ?

  The SAP error message 26063, which states "Data carrier & cannot be accessed online," typically occurs when the system is unable to access a specified data carrier (such as a tape drive, CD, or other removable media) that is required for a particular operation. This can happen in various scenarios, such as during data import/export, backup, or when trying to access archived data.
  Causes:
  
  Media Not Available: The specified data carrier is not present in the drive or is not mounted correctly.
  Incorrect Configuration: The system may not be configured correctly to access the data carrier.
  Drive Issues: There may be hardware issues with the drive itself, such as it being offline or malfunctioning.
  Permissions: The user may not have the necessary permissions to access the data carrier.
  Network Issues: If the data carrier is on a network location, there may be connectivity issues.
  
  Solutions:
  
  Check Media Presence: Ensure that the data carrier is physically present in the drive and is properly mounted.
  Verify Configuration: Check the configuration settings in SAP to ensure that the data carrier is correctly defined and accessible.
  Inspect Hardware: If using a physical drive, check for any hardware issues. Ensure that the drive is powered on and functioning correctly.
  Permissions Check: Verify that the user has the necessary permissions to access the data carrier. This may involve checking user roles and authorizations in SAP.
  Network Connectivity: If the data carrier is located on a network, ensure that there are no network issues preventing access.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on data carriers and their configuration.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  System Logs: Review system logs (transaction codes like SM21) for additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.