How To Fix 26004 - No user master exists for this user

SAP Error Message - Details

• Message type: E = Error

• Message class: 26 - Dokumentenverwaltung

• Message number: 004

• Message text: No user master exists for this user

What causes this issue?

You want to enter the name of the user responsible for a document info
record. However, there is not user master record under that name in the
SAP System.

How to fix this error?

Check the name.
If you still want to enter this user as responsible for the record, a
user master must be created in the SAP System first.
To do this, contact your system manager.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 26004 - No user master exists for this user ?

  The SAP error message "26004 No user master exists for this user" typically indicates that the system is unable to find a user master record for the specified user ID. This can occur for several reasons, and here are the common causes, solutions, and related information:
  Causes:
  
  User Not Created: The user ID has not been created in the SAP system.
  User Deactivation: The user ID exists but has been deactivated or locked.
  Incorrect User ID: The user ID entered is incorrect or misspelled.
  Client-Specific Issues: The user may exist in a different client but not in the current client you are logged into.
  Authorization Issues: The user may not have the necessary authorizations to access the system.
  
  Solutions:
  
  
  Create User: If the user does not exist, you can create a new user master record using transaction code SU01. Ensure that you fill in all required fields and assign appropriate roles and authorizations.
  
  
  Check User Status: If the user exists but is locked or deactivated, you can check the user status in transaction SU01. If necessary, unlock or reactivate the user.
  
  
  Verify User ID: Double-check the user ID for any typos or errors. Ensure that you are using the correct user ID.
  
  
  Client Check: Make sure you are in the correct client. You can check the client number in the SAP GUI. If the user exists in another client, you may need to log into that client.
  
  
  Authorization Check: If the user is supposed to have access but is still encountering this error, check the authorization roles assigned to the user. You can do this in transaction SU01 or PFCG.
  
  
  Consult with Basis Team: If you are unable to resolve the issue, it may be necessary to consult with your SAP Basis team or system administrator for further investigation.
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  PFCG: Role Maintenance
  
  
  User Master Record: This is a record that contains all the information related to a user, including their roles, authorizations, and personal data.
  Client Concept: SAP systems are often set up with multiple clients, and user master records are client-specific. Ensure you are working in the correct client.
  
  By following these steps, you should be able to identify and resolve the issue related to the "26004 No user master exists for this user" error message in SAP.