How To Fix 25_CM500 - No recipient defined

SAP Error Message - Details

• Message type: E = Error

• Message class: 25_CM - Extensions of CVDI Messages

• Message number: 500

• Message text: No recipient defined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 25_CM500 - No recipient defined ?

  The SAP error message "25_CM500 No recipient defined" typically occurs in the context of SAP's communication management, particularly when trying to send messages or notifications (like emails) and there is no recipient defined for the communication.
  Cause:
  
  Missing Recipient Information: The most common cause of this error is that the system does not have a defined recipient for the message you are trying to send. This could be due to missing email addresses or user assignments.
  Configuration Issues: There may be issues with the configuration of the communication method in SAP, such as missing settings in the communication management or the user profile.
  User Profile Issues: The user profile may not be set up correctly, or the user may not have the necessary authorizations to send messages.
  Incorrect Transaction or Program: The transaction or program being executed may not be set up to handle recipients properly.
  
  Solution:
  
  
  Check Recipient Definition:
  
  Ensure that the recipient (user or email address) is correctly defined in the system. This can be done by checking the user master data (transaction code SU01) or the relevant configuration settings.
  If you are using a specific transaction or program, ensure that the recipient field is populated correctly.
  
  
  
  Configure Communication Settings:
  
  Go to transaction code SCOT (SAPconnect) and check the configuration for email settings. Ensure that the SMTP settings are correctly configured and that the system can send emails.
  Verify that the communication method is active and properly set up.
  
  
  
  User Profile Verification:
  
  Check the user profile to ensure that the user has the necessary authorizations to send messages. This can be done in transaction SU01 or SU03 (for roles and authorizations).
  Ensure that the user has a valid email address assigned in their profile.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the program or transaction to identify where the recipient information is being lost or not set.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific transaction or program you are using to see if there are any known issues or additional configuration steps required.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or patches related to this error message. You can search for the error message number in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SCOT (SAPconnect), SU01 (User Maintenance), and SU03 (Authorization Management).
  User Training: Ensure that users are trained on how to set up their profiles correctly, including how to define their email addresses and communication preferences.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your SAP Basis or technical support team for further assistance.