How To Fix 25242 - Orginizational unit/distribution list <&> contains no recipients

SAP Error Message - Details

• Message type: E = Error

• Message class: 25 - DDS: document distribution (DMS)

• Message number: 242

• Message text: Orginizational unit/distribution list <&> contains no recipients

What causes this issue?

An organizational unit or a SAPOffice distribution list that does not
contain any recipients was entered as recipient when the distribution
was started.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Allocate recipients to the organizational unit/SAPOffice distribution
list <&V1&> or choose a different organizational unit/SAPOffice
distribution list.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 25242 - Orginizational unit/distribution list <&> contains no recipients ?

  The SAP error message 25242, which states "Organizational unit/distribution list <&> contains no recipients," typically occurs when you are trying to send a message or notification to a distribution list or organizational unit that does not have any valid recipients assigned to it. This can happen in various SAP modules, such as SAP Workflow, SAP Business Workplace, or when using SAP's messaging functionalities.
  Cause:
  
  Empty Distribution List: The distribution list or organizational unit you are trying to use does not have any users or recipients assigned to it.
  Incorrect Configuration: The organizational unit or distribution list may not be properly configured in the system.
  User Deactivation: All users in the distribution list may have been deactivated or removed.
  Authorization Issues: There may be authorization issues preventing the system from accessing the recipients in the distribution list.
  
  Solution:
  
  
  Check Distribution List:
  
  Go to the transaction code SO10 (for text elements) or PFCG (for role maintenance) to check the distribution list or organizational unit.
  Ensure that the distribution list contains valid users. You can do this by navigating to the relevant transaction for managing distribution lists (e.g., SU01 for user maintenance).
  
  
  
  Add Recipients:
  
  If the distribution list is empty, add the necessary users to the list. This can be done in the user maintenance transaction (SU01) or through the relevant distribution list management transaction.
  
  
  
  Verify User Status:
  
  Check if the users in the distribution list are active. If they are inactive, reactivate them or replace them with active users.
  
  
  
  Check Authorizations:
  
  Ensure that the user or process trying to send the message has the necessary authorizations to access the distribution list and its recipients.
  
  
  
  Test the Configuration:
  
  After making changes, test the configuration by attempting to send a message again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SO10 (Text Elements).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for managing organizational units and distribution lists to ensure proper setup and configuration.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation.