How To Fix 25240 - The original is managed by an external DMS

25240 - Overview

• Message type: E = Error

• Message class: 25 - DDS: document distribution (DMS)

• Message number: 240

• Message text: The original is managed by an external DMS

What causes this issue?

The original that is to be sent is being managed in an external
document management system. This means that the original cannot be
distributed online.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose a distribution type for which the original does not need to be
distributed online.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 25240 - The original is managed by an external DMS ?

  The SAP error message 25240, "The original is managed by an external DMS," typically occurs when you are trying to perform an action on a document that is managed by an external Document Management System (DMS) rather than the SAP DMS. This can happen in scenarios where the integration between SAP and the external DMS is not properly configured or when the document is not accessible within the SAP environment.
  
  Cause:
  
  External DMS Management: The document you are trying to access or modify is managed by an external DMS, which means that SAP does not have direct control over it.
  
  Configuration Issues: There may be issues with the configuration of the integration between SAP and the external DMS.
  Access Rights: You may not have the necessary permissions to access or modify the document in the external DMS.
  Document Status: The document may be in a status that does not allow for the requested operation.
  
  
  Solution:
  
  Check Document