How To Fix 25239 - The original is not accessible online

25239 - Overview

• Message type: E = Error

• Message class: 25 - DDS: document distribution (DMS)

• Message number: 239

• Message text: The original is not accessible online

What causes this issue?

You want to access an original application file. The data carrier that
has been entered for the application has been defined as accessible
online in the Customizing settings for the document management system.
However, you have entered a data carrier in the <ZH>Original</> field
that is not accessible online (for example, filing cabinet C2.46).

How to fix this error?

Please check the entries for the originals in the document info record
<ZH>(Extras -> Originals)</> and the settings for the data carrier in
Customizing.

Error message extract from SAP system. Copyright SAP SE.

25239 - Details

• The SAP error message 25239, "The original is not accessible online," typically occurs when a user attempts to access a document or original data that is not available in the online system. This can happen for various reasons, such as the document being archived, deleted, or not properly uploaded to the system.
  Causes:
  
  Archiving: The document may have been archived and is no longer available in the online database.
  Deletion: The original document may have been deleted from the system.
  Incorrect Document Number: The document number or reference used to access the original may be incorrect.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  System Configuration: There may be issues with the configuration of the document management system or the specific module being used.
  
  Solutions:
  
  Check Document Status: Verify if the document is archived or deleted. You may need to consult with your SAP administrator or the team responsible for document management.
  Use