How To Fix 25243 - Several orginizational units/distibution lists contain no recipients

SAP Error Message - Details

• Message type: E = Error

• Message class: 25 - DDS: document distribution (DMS)

• Message number: 243

• Message text: Several orginizational units/distibution lists contain no recipients

What causes this issue?

Several organizational units or a SAPOffice distribution lists that do
not contain any recipients were entered as recipient when the
distribution was started.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Allocate recipients to the organizational units/SAPOffice distribution
lists or choose different organizational units/SAPOffice distribution
lists.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 25243 - Several orginizational units/distibution lists contain no recipients ?

  The SAP error message 25243, which states "Several organizational units/distribution lists contain no recipients," typically occurs in the context of SAP workflows or when sending notifications to distribution lists or organizational units. This error indicates that the system is trying to send a message or notification to a distribution list or organizational unit that does not have any valid recipients assigned to it.
  Cause:
  
  Empty Distribution Lists: The distribution list or organizational unit you are trying to use does not have any users or recipients assigned to it.
  Incorrect Configuration: The organizational unit or distribution list may not be properly configured in the SAP system.
  User Deactivation: All users in the distribution list or organizational unit may have been deactivated or removed.
  Authorization Issues: There may be authorization issues preventing the system from accessing the recipients in the distribution list.
  
  Solution:
  
  Check Distribution Lists: Go to the relevant transaction (e.g., SO23 for distribution lists) and verify that the distribution list contains valid recipients. If it is empty, add the necessary users.
  Review Organizational Units: Check the organizational units involved to ensure they have users assigned. You can do this through transaction codes like PPOME or PPOSE.
  User Status: Ensure that the users in the distribution list or organizational unit are active and have the necessary authorizations.
  Reconfigure: If the distribution list or organizational unit is incorrectly configured, reconfigure it to include the appropriate recipients.
  Testing: After making changes, test the workflow or notification again to ensure that the error is resolved.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SO23 (for distribution lists), PPOME (for organizational management), and PPOSE (for displaying organizational structure).
  User Management: Ensure that user management practices are in place to regularly review and update distribution lists and organizational units.
  Documentation: Refer to SAP documentation or help resources for detailed steps on managing distribution lists and organizational units.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.