How To Fix 25178 - No recipient could be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: 25 - DDS: document distribution (DMS)

• Message number: 178

• Message text: No recipient could be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 25178 - No recipient could be determined ?

  The SAP error message "25178 No recipient could be determined" typically occurs in the context of sending emails or notifications from the SAP system. This error indicates that the system was unable to identify a valid recipient for the message you are trying to send. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Missing Email Address: The recipient's email address may not be maintained in the user master record or the relevant business partner record.
  Incorrect User Settings: The user settings may not be configured correctly to allow for email notifications.
  Recipient Not Defined: The recipient may not be defined in the context of the action being performed (e.g., workflow, alerts).
  Technical Issues: There may be issues with the email configuration in the SAP system, such as SMTP settings or connectivity problems.
  Authorization Issues: The user may not have the necessary authorizations to send emails or notifications.
  
  Solutions:
  
  
  Check User Master Record:
  
  Go to transaction code SU01 and check the user master record of the intended recipient. Ensure that the email address is correctly maintained in the "Address" tab.
  
  
  
  Verify Business Partner Data:
  
  If the recipient is a business partner, check the business partner data in transaction code BP to ensure that the email address is maintained.
  
  
  
  Review Workflow Settings:
  
  If the error occurs in the context of a workflow, check the workflow configuration to ensure that the recipient is correctly defined in the workflow task.
  
  
  
  Check Email Configuration:
  
  Verify the SMTP configuration in transaction code SCOT. Ensure that the SMTP node is correctly configured and that the system can send emails.
  
  
  
  Test Email Sending:
  
  Use transaction code SOST to check the status of sent emails. You can also use the "Send Test Email" functionality to verify if the email sending works for a specific user.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to send emails. Check the roles and authorizations assigned to the user.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the program or workflow to identify where the recipient determination is failing.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  BP: Business Partner
  SCOT: SAPconnect Administration
  SOST: Send Requests Overview
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to email sending or recipient determination.
  Documentation: Review SAP documentation related to SAPconnect and email configuration for additional guidance.
  
  By following these steps, you should be able to identify and resolve the issue causing the "25178 No recipient could be determined" error in your SAP system.