How To Fix >2765 - Program error: Incorrect call of FKK_CR_CHECK_ISSUED_VS_CASHED

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 765

• Message text: Program error: Incorrect call of FKK_CR_CHECK_ISSUED_VS_CASHED

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2765 - Program error: Incorrect call of FKK_CR_CHECK_ISSUED_VS_CASHED ?

  The SAP error message 2765 with the description "Program error: Incorrect call of FKK_CR_CHECK_ISSUED_VS_CASHED" typically indicates an issue related to the handling of cash flow or payment processing in the SAP Convergent Charging (SAP CC) or SAP Contract Accounts Receivable and Payable (SAP FI-CA) modules. This error can occur due to various reasons, including incorrect function module calls, data inconsistencies, or configuration issues.
  Possible Causes:
  
  Incorrect Function Call: The function module FKK_CR_CHECK_ISSUED_VS_CASHED may have been called incorrectly in the program or custom code.
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database tables related to cash flow or payment processing.
  Configuration Issues: Incorrect configuration settings in the SAP system related to cash management or payment processing could lead to this error.
  Custom Code Issues: If there are custom developments or enhancements in the system, they might not be handling the function module correctly.
  
  Solutions:
  
  Check Function Module Call: Review the code where the function module FKK_CR_CHECK_ISSUED_VS_CASHED is called. Ensure that it is being called with the correct parameters and in the appropriate context.
  Data Validation: Validate the data being processed. Check for any missing or incorrect entries in the relevant tables (e.g., FKKOP, FKKOPK) that might be causing the issue.
  Review Configuration: Check the configuration settings related to cash management and payment processing in the SAP system. Ensure that all necessary settings are correctly configured.
  Debugging: If you have access to the development environment, consider debugging the program to identify the exact point of failure and the state of the data at that point.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal. There may be specific notes addressing this error or providing patches or updates that resolve the issue.
  Consult Documentation: Review the official SAP documentation for the modules involved to ensure that all processes are being followed correctly.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs and any relevant logs or screenshots.
  Community Forums: Check SAP Community forums or other user groups for similar issues. Other users may have encountered the same error and could provide insights or solutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.