How To Fix >2763 - Cashed amount &1 &3 is lower than issued amount &2 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 763

• Message text: Cashed amount &1 &3 is lower than issued amount &2 &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2763 - Cashed amount &1 &3 is lower than issued amount &2 &4 ?

  The SAP error message 2763 indicates that there is a discrepancy between the cashed amount and the issued amount in a financial transaction. Specifically, it states that the cashed amount is lower than the issued amount, which can lead to issues in financial reporting and reconciliation.
  Cause:
  This error typically arises in scenarios involving cash management, payment processing, or financial transactions where the amounts recorded do not match. Common causes include:
  
  Data Entry Errors: Incorrect amounts entered during transaction processing.
  Partial Payments: A situation where only a part of the issued amount has been cashed or paid.
  Reconciliation Issues: Discrepancies between the amounts recorded in different systems or modules.
  Configuration Issues: Incorrect settings in the financial module that may lead to improper calculations or validations.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Transaction Data: Check the transaction details to ensure that the amounts entered are correct. Look for any typographical errors or miscalculations.
  
  
  Check Payment Status: If the transaction involves payments, verify whether the payment has been fully processed or if it is a partial payment. If it is partial, ensure that the remaining amount is accounted for.
  
  
  Reconcile Accounts: Perform a reconciliation of the accounts involved to identify any discrepancies. This may involve checking bank statements, payment records, and SAP transaction logs.
  
  
  Adjust Amounts: If you find that the cashed amount is indeed lower than the issued amount due to an error, you may need to adjust the amounts accordingly. This could involve creating a new transaction or modifying the existing one.
  
  
  Consult Configuration Settings: If the issue persists, review the configuration settings in the SAP system related to cash management and payment processing. Ensure that they are set up correctly to avoid such discrepancies.
  
  
  Seek Help from SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support or consulting with a financial expert familiar with SAP systems.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that can help you analyze and correct financial transactions (e.g., FB03 for displaying documents, FBL1N for vendor line items).
  Documentation: Review SAP documentation or help files related to cash management and payment processing for additional insights and troubleshooting steps.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.