How To Fix >2761 - Issued amount &1 &3 does not agree with cashed amount &2 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 761

• Message text: Issued amount &1 &3 does not agree with cashed amount &2 &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2761 - Issued amount &1 &3 does not agree with cashed amount &2 &4 ?

  The SAP error message 2761 indicates a discrepancy between the issued amount and the cashed amount in a financial transaction. This error typically arises in the context of payment processing, where the amounts recorded in the system do not match the expected values.
  Cause:
  The error message can be triggered by several factors, including:
  
  Data Entry Errors: Incorrect amounts may have been entered during the transaction processing.
  Timing Issues: There may be a delay in processing transactions, leading to mismatches between issued and cashed amounts.
  Currency Conversion Issues: If transactions involve multiple currencies, discrepancies can arise due to exchange rate differences.
  Reversals or Adjustments: If a payment was reversed or adjusted after it was issued, the amounts may no longer match.
  System Configuration Issues: Incorrect configuration in the financial module can lead to mismatches.
  
  Solution:
  To resolve the error, consider the following steps:
  
  Verify Transaction Details: Check the transaction details for both the issued and cashed amounts. Ensure that the amounts are entered correctly.
  Check Payment Status: Confirm the status of the payment. If it is still in process, wait for it to complete before rechecking the amounts.
  Review Currency Settings: If the transaction involves multiple currencies, ensure that the exchange rates are correctly applied and that the amounts are converted accurately.
  Investigate Reversals/Adjustments: Look for any recent reversals or adjustments that may have affected the amounts. Ensure that all related transactions are properly recorded.
  Consult with Finance Team: If the issue persists, consult with your finance or accounting team to investigate any underlying issues in the financial processes or system configuration.
  SAP Notes and Support: Check for any relevant SAP Notes or patches that may address this specific error. If necessary, contact SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB50 (General Ledger), FBL1N (Vendor Line Items), or FBL3N (G/L Account Line Items) to review the transactions in question.
  Documentation: Review SAP documentation related to financial transactions and error handling for additional insights.
  User Roles: Ensure that users have the appropriate roles and permissions to process financial transactions, as this can sometimes lead to errors if not properly configured.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.