How To Fix >2397 - Too many partial clarifications for the payment

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 397

• Message text: Too many partial clarifications for the payment

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2397 - Too many partial clarifications for the payment ?

  The SAP error message "2397: Too many partial clarifications for the payment" typically occurs in the context of financial transactions, particularly when dealing with payment processing and clearing in accounts receivable or accounts payable. This error indicates that there are too many partial payments or clarifications associated with a single payment document, which exceeds the system's configured limits.
  
  Cause:
  
  Excessive Partial Payments: The primary cause of this error is that there are too many partial payments or clarifications linked to a single payment document. SAP has a limit on the number of partial clarifications that can be processed for a payment.
  Configuration Settings: The system may have specific configuration settings that limit the number of partial clarifications allowed for a payment.
  Data Entry Errors: Incorrect or excessive data entry during the payment processing can lead to this error.
  
  
  Solution:
  
  Review Partial Payments: Check the payment document in question and review the associated partial payments. Identify if