How To Fix >2396 - Correspondence for promise to pay &1 already printed

>2396 - Overview

• Message type: E = Error

• Message class: >2 -

• Message number: 396

• Message text: Correspondence for promise to pay &1 already printed

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2396 - Correspondence for promise to pay &1 already printed ?

  The SAP error message 2396 indicates that there is an issue with the correspondence related to a promise to pay. Specifically, it means that the correspondence for the promise to pay identified by the number &1 has already been printed. This can occur in various SAP modules, particularly in Financial Accounting (FI) or Accounts Receivable (AR).
  
  Cause:
  
  Duplicate Printing: The most common cause of this error is that the correspondence document has already been printed, and the system is preventing a duplicate print to avoid confusion or redundancy.
  Status of the Document: The document may have a status that indicates it has already been processed or printed.
  Configuration Settings: There may be specific settings in the SAP system that control how correspondence is handled, which could lead to this error if not configured correctly.
  
  
  Solution:
  
  Check Document Status: Verify the status of the promise to pay correspondence. If it has already been printed, you may not