How To Fix >2375 - Specify currency for promise to pay

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 375

• Message text: Specify currency for promise to pay

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2375 - Specify currency for promise to pay ?

  The SAP error message "2375: Specify currency for promise to pay" typically occurs in the context of accounts receivable or billing processes when a user attempts to create or modify a promise to pay without specifying the currency in which the payment will be made. This is particularly relevant in scenarios involving customers who may be making payments in different currencies.
  Cause:
  
  Missing Currency Specification: The primary cause of this error is that the currency field is not filled in when creating or updating a promise to pay.
  Configuration Issues: There may be configuration settings in the SAP system that require a currency to be specified for promises to pay.
  Data Entry Error: Users may inadvertently skip the currency field during data entry.
  
  Solution:
  
  Specify Currency: When creating or modifying a promise to pay, ensure that you fill in the currency field. This can usually be done in the relevant transaction screen where the promise to pay is being entered.
  Check Configuration: If the issue persists, check the configuration settings in the SAP system to ensure that the currency field is not set to be mandatory. This can be done by consulting with your SAP administrator or functional consultant.
  User Training: Provide training to users on the importance of specifying the currency when entering promises to pay to avoid this error in the future.
  Review User Roles: Ensure that users have the appropriate permissions to enter the required fields, including currency.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to accounts receivable, such as F-28 (Post Incoming Payments) or F-32 (Clear Customer).
  Documentation: Refer to SAP documentation or help files for more detailed information on handling promises to pay and the required fields.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message, as there may be updates or fixes provided by SAP.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.