How To Fix >2374 - &1 not supported as reason for promise to pay

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 374

• Message text: &1 not supported as reason for promise to pay

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2374 - &1 not supported as reason for promise to pay ?

  The SAP error message "2374 &1 not supported as reason for promise to pay" typically occurs in the context of financial transactions, particularly when dealing with payment promises or payment agreements in the SAP system. This error indicates that the specified reason for the promise to pay is not valid or not supported in the current configuration of the system.
  Cause:
  
  Invalid Reason Code: The reason code provided for the promise to pay is not recognized by the system. This could be due to a typo or using a code that has not been configured in the system.
  Configuration Issues: The reason codes for promises to pay may not be properly set up in the system. This could be due to missing entries in the relevant configuration tables.
  Business Rules: The business rules defined in the system may not allow the use of certain reason codes for promises to pay.
  
  Solution:
  
  Check Reason Code: Verify the reason code you are using for the promise to pay. Ensure that it is correctly entered and is a valid code in the system.
  Configuration Review: Review the configuration settings for payment promises in the SAP system. This can typically be done by navigating to the relevant configuration area (e.g., SPRO) and checking the settings for payment terms and reason codes.
  Consult Documentation: Refer to SAP documentation or help resources to understand the valid reason codes for promises to pay and ensure you are using one of those.
  User Authorization: Ensure that you have the necessary authorizations to use the specified reason code. Sometimes, certain codes may be restricted based on user roles.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance. They can provide insights into any system-specific configurations or issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as OBB8 for payment terms or SPRO for configuration settings.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or updates that address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.