How To Fix >2357 - Document &1 cannot be reversed due to non-resetable clearing.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >2 -

  • Message number: 357

  • Message text: Document &1 cannot be reversed due to non-resetable clearing.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message >2357 - Document &1 cannot be reversed due to non-resetable clearing. ?

    The SAP error message 2357 indicates that a document cannot be reversed because it is associated with a non-resettable clearing. This typically occurs in the context of financial accounting when trying to reverse a document that has already been cleared and cannot be reset.

    Cause:

    1. Non-Resettable Clearing: The document you are trying to reverse has been cleared in a way that does not allow for it to be reset. This often happens with certain types of clearing accounts or when the clearing process has been finalized.
    2. Document Status: The document may be in a status that does not allow for reversal, such as being part of a closed period or having been posted to a non-reversible account.
    3. Configuration Settings: The system configuration may have settings that prevent the reversal of certain types of documents or transactions.

    Solution:

    1. Check Document Status: Verify the status of the document you are trying to reverse. If it has been cleared, you may need to un-clear it first, if possible.
    2. Use Alternative Transactions: If the document cannot be reversed, consider using alternative transactions to correct the financial records. This may involve posting a new document that offsets the original entry.
    3. Consult with Finance Team: Work with your finance or accounting team to understand the implications of reversing the document and to explore other options for correcting the financial records.
    4. Review Configuration: If this is a recurring issue, review the configuration settings in your SAP system related to document clearing and reversal to ensure they align with your business processes.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FB08 (Reverse Document) and FBL1N (Vendor Line Item Display) to analyze the document in question.
    • SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that address specific error messages and provide guidance on resolution.
    • Documentation: Review SAP documentation or help files related to document clearing and reversal processes for more detailed information on handling such scenarios.

    If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.

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