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Message type: E = Error
Message class: >2 -
Message number: 357
Message text: Document &1 cannot be reversed due to non-resetable clearing.
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>2357
- Document &1 cannot be reversed due to non-resetable clearing. ?The SAP error message 2357 indicates that a document cannot be reversed because it is associated with a non-resettable clearing. This typically occurs in the context of financial accounting when trying to reverse a document that has already been cleared and cannot be reset.
Cause:
- Non-Resettable Clearing: The document you are trying to reverse has been cleared in a way that does not allow for it to be reset. This often happens with certain types of clearing accounts or when the clearing process has been finalized.
- Document Status: The document may be in a status that does not allow for reversal, such as being part of a closed period or having been posted to a non-reversible account.
- Configuration Settings: The system configuration may have settings that prevent the reversal of certain types of documents or transactions.
Solution:
- Check Document Status: Verify the status of the document you are trying to reverse. If it has been cleared, you may need to un-clear it first, if possible.
- Use Alternative Transactions: If the document cannot be reversed, consider using alternative transactions to correct the financial records. This may involve posting a new document that offsets the original entry.
- Consult with Finance Team: Work with your finance or accounting team to understand the implications of reversing the document and to explore other options for correcting the financial records.
- Review Configuration: If this is a recurring issue, review the configuration settings in your SAP system related to document clearing and reversal to ensure they align with your business processes.
Related Information:
If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.
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