How To Fix >2358 - Reversal document &1 was reversed for payment document &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 358

• Message text: Reversal document &1 was reversed for payment document &2.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2358 - Reversal document &1 was reversed for payment document &2. ?

  The SAP error message "2358 Reversal document &1 was reversed for payment document &2" typically indicates that a reversal document has been created for a payment document, but there may be issues related to the reversal process or the status of the documents involved.
  Cause:
  
  Reversal Document Status: The reversal document may already have been processed or posted, which can lead to conflicts when trying to reverse it again.
  Payment Document Issues: The payment document may not be in a state that allows for further reversals or adjustments.
  Configuration Issues: There may be configuration settings in the SAP system that prevent the reversal from being processed correctly.
  Authorization Issues: The user may not have the necessary authorizations to perform the reversal operation.
  
  Solution:
  
  Check Document Status: Verify the status of both the reversal document and the payment document. Ensure that the reversal document is not already processed.
  Review Reversal Process: Ensure that the reversal process is being followed correctly. Check if the correct transaction codes and procedures are being used.
  Consult Logs: Look at the application logs or error logs in SAP to get more details about the error. This can provide insights into what went wrong during the reversal process.
  Authorization Check: Ensure that the user has the necessary permissions to perform the reversal. If not, contact your SAP security administrator to grant the required access.
  Configuration Review: If the issue persists, consult with your SAP Basis or configuration team to review the settings related to payment and reversal processing.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling reversal documents and payment processing.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB08 (Reversal of Document) and FBL1N (Vendor Line Item Display) to check the status of documents.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or additional guidance.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem continues after following these steps, it may be necessary to escalate the issue to your SAP support team for further investigation.