How To Fix >2355 - | Error when splitting the open item

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 355

• Message text: | Error when splitting the open item

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2355 - | Error when splitting the open item ?

  The SAP error message 2355 ("Error when splitting the open item") typically occurs in the context of financial transactions, particularly when dealing with open items in accounts payable or receivable. This error can arise during processes such as clearing, posting, or adjusting open items.
  Causes of Error 2355
  
  
  Incorrect Account Assignment: The account assignment for the transaction may not be valid or may not allow for splitting of open items.
  
  
  Open Item Management Settings: The settings for open item management in the relevant account may not be configured correctly, preventing the system from splitting the items.
  
  
  Document Type Restrictions: Certain document types may have restrictions that prevent the splitting of open items.
  
  
  Currency Issues: If the transaction involves multiple currencies, discrepancies in currency conversion or exchange rates may lead to this error.
  
  
  Technical Issues: There may be underlying technical issues, such as database inconsistencies or problems with the SAP system configuration.
  
  
  Solutions to Error 2355
  
  
  Check Account Assignment: Verify that the account assignment for the transaction is correct and that the account allows for open item management.
  
  
  Review Open Item Management Settings: Ensure that the open item management settings for the relevant accounts are configured correctly. This can be done in the account master data.
  
  
  Document Type Configuration: Check the configuration of the document type being used for the transaction. Ensure that it allows for the splitting of open items.
  
  
  Currency Validation: If the transaction involves multiple currencies, ensure that the currency settings and exchange rates are correct. Validate that the currencies used are compatible.
  
  
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP Notes for any known issues related to this error. They may provide patches or updates that resolve the problem.
  
  
  Transaction Logs: Review transaction logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  Related Information
  
  
  SAP Notes: Check SAP Notes for any specific notes related to error 2355. SAP frequently updates its knowledge base with solutions to common issues.
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FBL1N (Vendor Line Item Display), or FBL5N (Customer Line Item Display) to analyze the open items and their statuses.
  
  
  User Authorization: Ensure that the user has the necessary authorizations to perform the transaction that is causing the error.
  
  
  Testing in Development: If possible, replicate the issue in a development or test environment to better understand the cause without affecting production data.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution. If the problem continues, consider escalating the issue to your SAP support team for further assistance.