How To Fix >2353 - | Alternative card &1 (for partner &2) can be used

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 353

• Message text: | Alternative card &1 (for partner &2) can be used

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2353 - | Alternative card &1 (for partner &2) can be used ?

  The SAP error message 2353 indicates that there is an issue with the alternative card for a specific partner in the system. This message typically arises in the context of business partner management, particularly when dealing with alternative payment methods or card information.
  Cause:
  The error message occurs when:
  
  The system identifies that there is an alternative card available for the specified partner, but it is not being used or recognized in the current transaction.
  The alternative card may not be properly configured or linked to the partner in the system.
  There may be a mismatch in the data or settings related to the partner or the card.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Partner Configuration:
  
  Go to the business partner master data and verify the details for the partner (partner &2 in the error message).
  Ensure that the alternative card (card &1) is correctly assigned to the partner.
  
  
  
  Review Alternative Card Settings:
  
  Navigate to the settings for alternative cards in the system.
  Confirm that the alternative card is active and properly configured.
  
  
  
  Update Transaction Data:
  
  If you are processing a transaction, ensure that the correct card is selected.
  If necessary, update the transaction to use the alternative card.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on managing alternative cards and business partner settings.
  
  
  
  Check for System Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve underlying issues.
  
  
  
  Contact Support:
  
  If the issue persists after checking the configurations, consider reaching out to your SAP support team for further assistance.
  
  
  
  Related Information:
  
  Business Partner Master Data: Understanding how business partners and their associated data are managed in SAP can help in troubleshooting similar issues.
  Alternative Payment Methods: Familiarize yourself with how alternative payment methods are configured and utilized within your SAP environment.
  SAP Notes and Knowledge Base: Search for SAP Notes related to error message 2353 for any specific fixes or recommendations provided by SAP.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.