How To Fix >2337 - Cannot use payment method &1 for payment order

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 337

• Message text: Cannot use payment method &1 for payment order

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2337 - Cannot use payment method &1 for payment order ?

  The SAP error message "2337 Cannot use payment method &1 for payment order" typically indicates that there is an issue with the payment method specified in the payment order. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  
  Payment Method Configuration: The payment method may not be configured correctly in the system. This includes settings related to the payment method in the relevant company code or payment program.
  
  
  Payment Method Not Allowed: The payment method may not be allowed for the specific transaction type or document type you are trying to process.
  
  
  Missing Master Data: The vendor or customer master data may not have the payment method assigned, or it may not be valid for the specific payment run.
  
  
  Payment Method Blocked: The payment method could be blocked for use in the current context (e.g., blocked for certain vendors or customers).
  
  
  Incorrect Payment Method: The payment method specified in the payment order may not be appropriate for the payment type (e.g., using a check payment method for a bank transfer).
  
  
  Solutions:
  
  
  Check Payment Method Configuration:
  
  Go to the configuration settings for payment methods in the SAP system (Transaction code: OBVCU).
  Ensure that the payment method is correctly configured for the relevant company code and payment program.
  
  
  
  Review Payment Method Assignment:
  
  Check the assignment of the payment method in the vendor or customer master data (Transaction codes: XK02 for vendors, XD02 for customers).
  Ensure that the payment method is assigned and valid for the specific vendor or customer.
  
  
  
  Verify Payment Method Settings:
  
  Check if the payment method is allowed for the specific transaction type or document type in the payment program settings.
  
  
  
  Check for Blocks:
  
  Review if there are any blocks on the payment method for the specific vendor or customer.
  
  
  
  Adjust Payment Method in Payment Order:
  
  If the payment method is incorrect, modify the payment order to use a valid payment method that is appropriate for the transaction.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the payment method and its configuration.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  OBVCU: Configuration of payment methods.
  XK02: Change vendor master data.
  XD02: Change customer master data.
  F110: Automatic payment transactions.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  
  User Authorization: Ensure that you have the necessary authorizations to make changes to payment methods and master data.
  
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution. If the issue persists, consider reaching out to your SAP support team for further assistance.