How To Fix >2335 - Start of final round due to locked SEPA mandates

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 335

• Message text: Start of final round due to locked SEPA mandates

Self-Explanatory Message

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• What is the cause and solution for SAP error message >2335 - Start of final round due to locked SEPA mandates ?

  The SAP error message "2335 Start of final round due to locked SEPA mandates" typically occurs in the context of processing SEPA (Single Euro Payments Area) transactions, particularly when dealing with direct debits or credit transfers. This error indicates that there are SEPA mandates that are locked and cannot be processed, which prevents the completion of the payment run.
  Cause:
  
  
  Locked SEPA Mandates: The most common cause of this error is that certain SEPA mandates are locked, meaning they cannot be used for the payment run. This can happen if:
  
  The mandates are in a status that does not allow them to be processed (e.g., they are inactive or have been flagged for review).
  There are ongoing processes or transactions that are currently using these mandates, preventing them from being accessed.
  
  
  
  Data Integrity Issues: There may be issues with the data integrity of the mandates, such as missing or incorrect information.
  
  
  User Permissions: Sometimes, user permissions may restrict access to certain mandates, leading to this error.
  
  
  Solution:
  
  
  Check Mandate Status: Review the status of the SEPA mandates that are causing the issue. Ensure that they are active and not locked. You can do this by navigating to the SEPA mandate management area in SAP.
  
  
  Unlock Mandates: If mandates are locked, you may need to unlock them. This could involve:
  
  Changing the status of the mandates to active.
  Resolving any issues that are causing the mandates to be locked.
  
  
  
  Review Payment Run Settings: Ensure that the payment run settings are correctly configured and that there are no restrictions that would prevent the processing of the mandates.
  
  
  Check for Ongoing Processes: Make sure there are no other processes that are currently using the mandates. If there are, you may need to wait for those processes to complete.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions related to SEPA mandate management and error resolution.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  SEPA Mandate Management: Understanding how SEPA mandates work within SAP is crucial. Familiarize yourself with the lifecycle of a SEPA mandate, including creation, activation, and deactivation.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing SEPA mandates, such as FBPM (Payment Medium Workbench) or F110 (Automatic Payment Transactions).
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to SEPA processing.
  
  By following these steps, you should be able to identify and resolve the issue related to the locked SEPA mandates and successfully complete your payment run.