How To Fix 1R558 - Document with status "protected" has no component information

SAP Error Message - Details

• Message type: E = Error

• Message class: 1R - SAP Knowledge Provider

• Message number: 558

• Message text: Document with status "protected" has no component information

What causes this issue?

Document &V2&, class &V1& with status "protected" has no component
information.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 1R558 - Document with status "protected" has no component information ?

  The SAP error message 1R558 indicates that a document is in a "protected" status and lacks component information. This typically occurs in the context of document management or when dealing with documents that are part of a workflow or approval process.
  Cause:
  
  Document Protection: The document is marked as "protected," which means it cannot be modified or updated. This status is often set to prevent changes during critical processes.
  Missing Component Information: The document may not have been properly linked to its components or related objects, which can happen if the document was not fully processed or if there was an error during its creation.
  Workflow Issues: If the document is part of a workflow, it may be stuck in a state where it cannot proceed due to missing information or approvals.
  
  Solution:
  
  Check Document Status: Verify the status of the document in the SAP system. If it is indeed marked as "protected," you may need to change its status or unlock it if you have the necessary permissions.
  Review Component Links: Ensure that the document is correctly linked to its components. You may need to edit the document or re-establish the links to the relevant components.
  Consult Workflow Logs: If the document is part of a workflow, check the workflow logs for any errors or issues that may have caused the document to be in a protected state. Resolve any issues found in the logs.
  Permissions: Ensure that you have the necessary permissions to modify the document or its status. If not, contact your SAP administrator for assistance.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on document management and workflow processes.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing documents, such as CV01N (Create Document), CV02N (Change Document), and CV03N (Display Document).
  User Roles: Ensure that your user role has the appropriate authorizations to handle document statuses and component information.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the SAP error message 1R558.