How To Fix 1R214 - Error when calculating description texts for a document

SAP Error Message - Details

• Message type: E = Error

• Message class: 1R - SAP Knowledge Provider

• Message number: 214

• Message text: Error when calculating description texts for a document

What causes this issue?

An error occurred when determining description text for the document
&V2& of the document class &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Make a note of the document ID and class, and contact your system
administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 1R214 - Error when calculating description texts for a document ?

  The SAP error message 1R214, which indicates an error when calculating description texts for a document, typically arises in the context of document processing in SAP systems, such as during the creation or modification of documents in modules like Sales and Distribution (SD), Materials Management (MM), or others.
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing or Incorrect Data: The document may reference data that is incomplete or incorrect, such as missing master data (e.g., material master, customer master) or incorrect configuration settings.
  
  
  Custom Code Issues: If there are custom enhancements or user exits that manipulate description texts, errors in this code can lead to issues during the calculation of these texts.
  
  
  Language Settings: If the system is trying to retrieve description texts in a language that is not supported or not available for the specific document, it can trigger this error.
  
  
  System Configuration: Incorrect configuration in the relevant SAP modules can also lead to issues with text determination.
  
  
  Solution:
  To resolve the 1R214 error, you can take the following steps:
  
  
  Check Master Data: Ensure that all relevant master data (materials, customers, vendors, etc.) is complete and correctly maintained. Verify that the necessary description texts are available in the required languages.
  
  
  Review Custom Code: If there are any custom enhancements or modifications related to text determination, review the code for errors or inconsistencies. Debugging the custom code may help identify the issue.
  
  
  Language Settings: Check the language settings in the user profile and ensure that the required language texts are available in the system. You can also check the language settings in the document itself.
  
  
  Configuration Settings: Review the configuration settings for text determination in the relevant module (e.g., SD or MM). Ensure that the text types and determination procedures are correctly set up.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues related to text calculation.
  
  
  System Logs: Review system logs (transaction SLG1) for additional error messages or warnings that may provide more context about the issue.
  
  
  Testing: After making changes, test the document creation or modification process again to see if the error persists.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for details on text determination and configuration in the relevant modules.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support Tickets: If the issue persists and cannot be resolved internally, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the 1R214 error in your SAP system.