How To Fix 1Q370 - Payment order update completed

SAP Error Message - Details

• Message type: E = Error

• Message class: 1Q - Messages In-House Banking

• Message number: 370

• Message text: Payment order update completed

What causes this issue?

The payment order was successfully updated.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The database update was completed. The new posting status is however
not automatically updated in the netting report.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 1Q370 - Payment order update completed ?

  The SAP error message 1Q370, which states "Payment order update completed," typically indicates that a payment order has been processed successfully. However, it can also be associated with issues related to the payment order's status or the subsequent processing steps.
  Cause:
  
  Successful Processing: The message may simply indicate that the payment order has been updated successfully in the system.
  Status Issues: If you are expecting a different outcome (e.g., an error message), it could be due to the payment order being in a status that does not allow further processing.
  Configuration Issues: There may be configuration settings in the payment processing module that are not aligned with your business processes.
  Data Issues: There could be missing or incorrect data in the payment order that is causing confusion in the processing.
  
  Solution:
  
  Check Payment Order Status: Verify the status of the payment order in the system. Ensure that it is in a state that allows for the next steps in the payment process.
  Review Configuration: Check the configuration settings related to payment processing in SAP. Ensure that they are set up correctly according to your business requirements.
  Data Validation: Review the payment order details for any missing or incorrect information. Correct any discrepancies found.
  Consult Documentation: Refer to SAP documentation or help resources for specific details related to the payment order processing in your version of SAP.
  Transaction Codes: Use relevant transaction codes (like F110 for automatic payment transactions) to review and manage payment orders.
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to payment processing, such as F110 (Automatic Payment Transactions), F111 (Manual Payment Transactions), and FBL1N (Vendor Line Item Display).
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to payment processing.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed and resolved.
  
  By following these steps, you should be able to address the situation surrounding the 1Q370 message effectively.