How To Fix 1N516 - Enter the business partner of the mandate sender


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 1N - BCA: Payment Item Dialog

  • Message number: 516

  • Message text: Enter the business partner of the mandate sender

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 1N516 - Enter the business partner of the mandate sender ?

    The SAP error message 1N516 ("Enter the business partner of the mandate sender") typically occurs in the context of electronic payments or direct debit processes within the SAP system. This error indicates that the system requires a business partner to be specified for the mandate sender, which is essential for processing mandates related to direct debits.

    Cause:

    1. Missing Business Partner: The mandate sender's business partner information is not entered or is missing in the relevant configuration or transaction.
    2. Incorrect Configuration: The configuration for the mandate or payment method may not be set up correctly, leading to the system not recognizing the mandate sender.
    3. Data Entry Error: There may be a data entry error where the business partner field was left blank or incorrectly filled.

    Solution:

    1. Enter Business Partner:

      • Navigate to the transaction where the error occurred (e.g., creating or processing a mandate).
      • Ensure that the business partner field for the mandate sender is filled in correctly. This may involve selecting the appropriate business partner from the master data.
    2. Check Configuration:

      • Go to the configuration settings for the payment method or mandate management in SAP.
      • Ensure that the mandate sender is correctly defined and that the business partner is linked to the payment method being used.
    3. Review Master Data:

      • Check the master data for the business partner to ensure that it is correctly set up and active.
      • Verify that the business partner has the necessary roles and data associated with it for direct debit processing.
    4. Consult Documentation:

      • Review SAP documentation or help resources related to direct debit processing and mandates to ensure all necessary steps are followed.
    5. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Business Partner Role: In SAP, business partners can have different roles (e.g., customer, vendor) that determine their capabilities and how they are used in transactions. Ensure the correct role is assigned.
    • Mandate Management: Understanding how mandates work in SAP, including their creation, processing, and the relationship with business partners, can help in troubleshooting similar issues.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), F110 (Automatic Payment Transactions), and others related to payment processing.

    By following these steps, you should be able to resolve the error message 1N516 and ensure that the business partner for the mandate sender is correctly entered in the system.

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