How To Fix 1N514 - Mandate recipient &1 is not account holder &2

SAP Error Message - Details

• Message type: E = Error

• Message class: 1N - BCA: Payment Item Dialog

• Message number: 514

• Message text: Mandate recipient &1 is not account holder &2

What causes this issue?

The mandate recipient entered is not the account holder &v2&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the account holder &v2& as the mandate recipient

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 1N514 - Mandate recipient &1 is not account holder &2 ?

  The SAP error message 1N514 indicates that there is a mismatch between the mandate recipient and the account holder in the context of direct debit processing. This error typically arises in the SAP Financial Accounting (FI) module when dealing with payment processing, particularly in the area of SEPA (Single Euro Payments Area) direct debits.
  Cause:
  The error message 1N514 occurs when:
  
  The mandate recipient (the entity that is authorized to collect payments) is not the same as the account holder (the entity that holds the bank account from which the payment is being collected).
  This can happen if the mandate was created for a different account holder than the one specified in the payment transaction.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Mandate Details:
  
  Check the mandate details in the SAP system to ensure that the mandate recipient is correctly set up and matches the account holder.
  You can do this by navigating to the relevant transaction codes (e.g., BP for Business Partner) and reviewing the mandate information.
  
  
  
  Check Account Holder Information:
  
  Ensure that the account holder's information is correctly maintained in the system. This includes checking the bank details and ensuring that the account holder matches the mandate recipient.
  
  
  
  Update Mandate or Account Holder:
  
  If there is a discrepancy, you may need to either update the mandate to reflect the correct account holder or adjust the payment transaction to use the correct mandate recipient.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to direct debit processing and mandates to ensure compliance with the required configurations.
  
  
  
  Contact Support:
  
  If the issue persists after verifying the details, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), F110 (Automatic Payment Transactions), and FBPM (Manage Payment Medium).
  SEPA Compliance: Ensure that your system is compliant with SEPA regulations, as this can affect how mandates and direct debits are processed.
  User Roles and Authorizations: Ensure that the user executing the transaction has the necessary authorizations to view and modify mandate and account holder information.
  
  By following these steps, you should be able to identify and resolve the cause of the error message 1N514 in your SAP system.