How To Fix 1J705 - Error updating mandate frequency (MND = &1, UCI = &2, MGUID = &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: 1J - BCA: Payment Order Dialog

• Message number: 705

• Message text: Error updating mandate frequency (MND = &1, UCI = &2, MGUID = &3)

What causes this issue?

An internal error occurred.

System Response

The system has not been able to determine the mandate frequency for
enrichment. You cannot post the payment order.

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 1J705 - Error updating mandate frequency (MND = &1, UCI = &2, MGUID = &3) ?

  The SAP error message 1J705 indicates an issue with updating the mandate frequency in the context of payment processing, particularly in the area of direct debits or mandates. This error typically arises when there is a problem with the mandate data or the configuration related to the mandate frequency.
  Cause:
  The error message can be triggered by several factors, including:
  
  Invalid Mandate Data: The mandate (MND) or unique customer identifier (UCI) may not be valid or may not exist in the system.
  Configuration Issues: There may be configuration issues in the payment processing settings or in the mandate management settings.
  Data Consistency: There could be inconsistencies in the data related to the mandate, such as missing or incorrect entries in the database.
  Authorization Issues: The user may not have the necessary authorizations to update the mandate frequency.
  Technical Issues: There could be underlying technical issues, such as database locks or connectivity problems.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Mandate Data: Verify that the mandate (MND) and unique customer identifier (UCI) are correct and exist in the system. You can do this by checking the relevant tables or using transaction codes related to mandate management.
  
  
  Review Configuration: Ensure that the configuration settings for mandate management and payment processing are correctly set up. This includes checking the payment methods, mandate types, and frequency settings.
  
  
  Data Consistency Check: Perform a consistency check on the mandate data. Look for any missing or incorrect entries that could be causing the issue.
  
  
  Authorization Check: Ensure that the user attempting to update the mandate frequency has the necessary authorizations. You may need to consult with your SAP security team to verify this.
  
  
  Technical Troubleshooting: If the above steps do not resolve the issue, consider checking for any technical problems, such as database locks or connectivity issues. You may need to involve your technical support team for further investigation.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates related to this error message. There may be patches or updates that address known issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) or BP (Business Partner) for managing mandates.
  Documentation: Review SAP documentation related to mandate management and payment processing for best practices and configuration guidelines.
  Support Community: Consider reaching out to the SAP Community or forums for additional insights and experiences from other users who may have encountered the same error.
  
  By following these steps, you should be able to identify and resolve the cause of the 1J705 error message in SAP.