How To Fix 1J706 - Mandate not found (MNDID = &1 UCI = &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: 1J - BCA: Payment Order Dialog

• Message number: 706

• Message text: Mandate not found (MNDID = &1 UCI = &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 1J706 - Mandate not found (MNDID = &1 UCI = &2) ?

  The SAP error message 1J706 Mandate not found (MNDID = &1 UCI = &2) typically occurs in the context of direct debit processing in SAP, particularly when dealing with mandates for direct debit transactions. This error indicates that the system cannot find a mandate associated with the specified Mandate ID (MNDID) and Unique Customer Identifier (UCI).
  Cause:
  
  Missing Mandate: The most common cause is that the mandate has not been created or has been deleted from the system.
  Incorrect Mandate ID or UCI: The Mandate ID or UCI provided in the transaction may be incorrect or not properly formatted.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules within SAP.
  Expired Mandate: The mandate may have expired or been invalidated, making it unavailable for processing.
  
  Solution:
  
  Verify Mandate Creation: Check if the mandate has been created in the system. You can do this by navigating to the relevant transaction (e.g., transaction code FDM1 for managing mandates) and searching for the Mandate ID and UCI.
  Check for Deletion: Ensure that the mandate has not been deleted. If it has been deleted, you will need to recreate it.
  Correct Input Data: Double-check the Mandate ID and UCI being used in the transaction to ensure they are correct and match the existing records.
  Recreate Mandate: If the mandate is missing or invalid, you may need to recreate it using the appropriate transaction.
  Consult Documentation: Review SAP documentation or help files related to direct debit processing and mandates for any additional configuration or requirements.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FDM1 (Create Mandate), FDM2 (Change Mandate), and FDM3 (Display Mandate).
  Mandate Management: Understand the process of mandate management in SAP, including how mandates are created, maintained, and validated.
  Direct Debit Configuration: Ensure that your direct debit configuration is set up correctly in the system, including payment methods and customer data.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.