How To Fix 1J603 - Mandate reference &1 uses a different UCI

SAP Error Message - Details

• Message type: E = Error

• Message class: 1J - BCA: Payment Order Dialog

• Message number: 603

• Message text: Mandate reference &1 uses a different UCI

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 1J603 - Mandate reference &1 uses a different UCI ?

  The SAP error message 1J603 indicates that there is a mismatch in the Unique Customer Identifier (UCI) associated with a mandate reference. This typically occurs in the context of electronic payments or direct debit processing, where mandates are used to authorize payments from a customer's account.
  Cause:
  The error arises when:
  
  The mandate reference you are trying to use is linked to a different UCI than the one currently being processed.
  There may be a data entry error where the wrong mandate reference is being used.
  The mandate might have been created for a different customer or account, leading to a mismatch.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Mandate Reference: Check the mandate reference you are using and ensure it is correct. Make sure it corresponds to the correct customer and UCI.
  
  
  Check UCI: Confirm that the UCI associated with the mandate reference matches the UCI of the customer account you are processing. You can do this by reviewing the customer master data and the mandate details.
  
  
  Update Mandate: If the mandate reference is indeed linked to a different UCI, you may need to create a new mandate for the correct UCI or update the existing mandate to reflect the correct UCI.
  
  
  Consult Documentation: Review SAP documentation or guidelines related to mandates and UCIs to ensure compliance with the required processes.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with a technical expert who can assist in diagnosing the problem further.
  
  
  Related Information:
  
  Mandate Management: Understanding how mandates work in SAP, especially in the context of payment processing, is crucial. Familiarize yourself with the relevant transaction codes and tables that manage mandates.
  Customer Master Data: Ensure that customer master data is correctly maintained, as discrepancies here can lead to various errors.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.