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Message type: E = Error
Message class: 1J - BCA: Payment Order Dialog
Message number: 601
Message text: Mandate reference &1 is the same for different recipients
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1J601
- Mandate reference &1 is the same for different recipients ?The SAP error message 1J601 indicates that there is a duplicate mandate reference for different recipients in the context of direct debit processing. This error typically arises when the same mandate reference number is assigned to multiple customers or recipients, which is not allowed in the system.
Cause:
- Duplicate Mandate Reference: The same mandate reference number is being used for different customers or recipients in the system.
- Data Entry Error: There may have been a mistake during data entry, leading to the same mandate reference being assigned to multiple accounts.
- System Configuration: Incorrect configuration in the system that allows for the same mandate reference to be assigned to different recipients.
Solution:
- Check Mandate References: Review the mandate references in the system to identify where the duplicates are occurring. You can do this by running reports or queries to list all mandate references and their associated recipients.
- Correct the Duplicates: Once you identify the duplicates, you will need to either:
- Change the mandate reference for one of the recipients to a unique value.
- Delete the incorrect mandate reference if it is not needed.
- Review Data Entry Processes: Ensure that the processes for entering mandate references are clear and that there are checks in place to prevent duplicates from being created in the future.
- Consult Documentation: Refer to SAP documentation or guidelines regarding mandate management to ensure compliance with best practices.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's support portal for further assistance.
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