How To Fix 1E622 - Keydate for mandate check cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: 1E - BCA: Account

• Message number: 622

• Message text: Keydate for mandate check cannot be determined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 1E622 - Keydate for mandate check cannot be determined ?

  The SAP error message 1E622: Keydate for mandate check cannot be determined typically occurs in the context of payment processing, particularly when dealing with direct debits and mandates in the SAP system. This error indicates that the system is unable to determine the appropriate key date for checking the validity of a mandate associated with a customer or vendor.
  Causes:
  
  Missing Mandate Data: The mandate data for the customer or vendor may not be properly maintained in the system.
  Incorrect Configuration: The configuration settings for direct debit processing may not be set up correctly.
  Key Date Not Specified: The key date for the mandate check may not be specified in the transaction or may be incorrectly derived.
  Inconsistent Data: There may be inconsistencies in the data related to the mandate, such as missing or incorrect entries in the relevant tables.
  
  Solutions:
  
  
  Check Mandate Data:
  
  Go to the customer or vendor master data and ensure that the mandate information is correctly maintained.
  Verify that the mandate is active and has a valid start date.
  
  
  
  Review Configuration:
  
  Check the configuration settings for direct debit processing in the SAP system. This can be done in the SPRO transaction under Financial Accounting (FI) settings.
  Ensure that the settings for mandate management are correctly configured.
  
  
  
  Specify Key Date:
  
  If the transaction allows, specify a key date for the mandate check manually. This can sometimes resolve the issue if the system is unable to derive it automatically.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the relevant tables to ensure that there are no missing or incorrect entries related to mandates.
  Use transaction codes like SE16 or SE11 to view the relevant tables (e.g., REGUH, REGUP) and check for any anomalies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to mandate processing and error handling for additional guidance.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FD32: Change Customer Credit Management
  FD01: Create Customer Master Data
  F110: Automatic Payment Transactions
  
  
  SAP Notes: Search for SAP Notes related to error 1E622 in the SAP Support Portal for any known issues or fixes.
  User Forums: Check SAP community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.