How To Fix 1E364 - Bank Area &1: Account &2 was closed (application log created)

SAP Error Message - Details

• Message type: E = Error

• Message class: 1E - BCA: Account

• Message number: 364

• Message text: Bank Area &1: Account &2 was closed (application log created)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 1E364 - Bank Area &1: Account &2 was closed (application log created) ?

  The SAP error message 1E364 indicates that a specific bank account has been closed in the system, and as a result, transactions cannot be processed against that account. This error typically arises in the context of financial transactions, such as payments or bank reconciliations, where the system checks the status of the bank account being used.
  Cause:
  The primary cause of this error is that the bank account specified in the error message has been marked as closed in the SAP system. This could happen for several reasons, including:
  
  The account was intentionally closed by a user or during a financial year-end process.
  The account was closed due to changes in business operations or banking relationships.
  There may have been an error in the configuration or data entry that led to the account being marked as closed.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Account Status:
  
  Navigate to the bank account in question using transaction code FI12 (for bank master data) or FI01 (for creating a bank account).
  Verify the status of the account. If it is marked as closed, you will need to determine if it should be reopened or if a new account should be used.
  
  
  
  Reopen the Account (if applicable):
  
  If the account needs to be reopened, you may need to change the status back to active. This typically requires appropriate authorization and may involve following your organization's internal procedures.
  
  
  
  Use an Alternative Account:
  
  If the account is permanently closed and cannot be reopened, you will need to update your transactions to use a different, active bank account.
  
  
  
  Review Application Log:
  
  Since the error message indicates that an application log was created, you can review the log for additional details. Use transaction code SLG1 to access the application log and look for more context regarding the error.
  
  
  
  Consult with Finance Team:
  
  If you are unsure about the status of the account or the implications of reopening it, consult with your finance or accounting team for guidance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  FI12: Display/Change Bank Master Data
  FI01: Create Bank Master Data
  SLG1: Application Log
  
  
  
  Documentation: Refer to SAP documentation or your organization's SAP user manuals for specific procedures related to bank account management.
  
  
  Authorization: Ensure that you have the necessary permissions to make changes to bank account statuses in the SAP system.
  
  
  By following these steps, you should be able to address the error message and ensure that your financial transactions can proceed without issues.