How To Fix 11305 - No service currently exists for this SSC item

SAP Error Message - Details

• Message type: E = Error

• Message class: 11 - External Services Management

• Message number: 305

• Message text: No service currently exists for this SSC item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 11305 - No service currently exists for this SSC item ?

  The SAP error message "11305 No service currently exists for this SSC item" typically occurs in the context of SAP Service Management or when dealing with Service and Support Contracts (SSC). This error indicates that the system cannot find a service associated with the specified SSC item. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Service Definition: The service that is supposed to be linked to the SSC item may not be defined in the system.
  Incorrect SSC Item Configuration: The SSC item may not be configured correctly, or it may not be linked to the appropriate service.
  Service Status: The service might be inactive or not available for the specified SSC item.
  Authorization Issues: The user may not have the necessary authorizations to access the service.
  Data Inconsistencies: There may be inconsistencies in the data related to the SSC item or the service.
  
  Solutions:
  
  Check Service Definition: Verify that the service is defined in the system. You can do this by navigating to the service management area and checking the service catalog.
  Review SSC Item Configuration: Ensure that the SSC item is correctly configured and linked to the appropriate service. Check the configuration settings in the SSC item.
  Activate Service: If the service is inactive, activate it in the system. This can usually be done in the service management settings.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the service.
  Data Consistency Check: Run data consistency checks to identify and resolve any inconsistencies in the SSC item or service data.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the error message and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or SICF for service management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific fixes or workarounds.
  Support Community: Engage with the SAP Community or forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and setup of your SAP environment.