How To Fix 11304 - Service $ already contains reference to this SSC item

SAP Error Message - Details

• Message type: E = Error

• Message class: 11 - External Services Management

• Message number: 304

• Message text: Service $ already contains reference to this SSC item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 11304 - Service $ already contains reference to this SSC item ?

  The SAP error message "11304 Service $ already contains reference to this SSC item" typically occurs in the context of Service Management or Service Order processing within SAP. This error indicates that there is an attempt to add a service or item to a service order or service contract that has already been referenced or included in that order or contract.
  Cause:
  
  Duplicate Entry: The most common cause of this error is that the service item you are trying to add has already been included in the service order or contract.
  Incorrect Configuration: There may be issues with the configuration of the service items or the way they are linked to the service order.
  Data Integrity Issues: There could be inconsistencies in the data, such as multiple entries for the same service item.
  
  Solution:
  
  Check Existing Entries: Review the service order or service contract to confirm whether the service item is already included. If it is, you may not need to add it again.
  Remove Duplicate References: If you find that the service item is indeed duplicated, remove the duplicate entry from the service order or contract.
  Review Configuration: Ensure that the configuration for service items and service orders is set up correctly. This may involve checking the service item master data and the service order types.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing service items and orders.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting with an SAP expert.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Service Order), IW32 (Change Service Order), and IW33 (Display Service Order) to manage service orders effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorization: Ensure that you have the necessary authorizations to modify service orders or contracts, as lack of permissions can sometimes lead to unexpected errors.
  
  By following these steps, you should be able to resolve the error and continue with your service order processing in SAP.