How To Fix >1464 - No payment document has been found for reference number &1.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >1 - Shockwave SAPGUI message handling

  • Message number: 464

  • Message text: No payment document has been found for reference number &1.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message >1464 - No payment document has been found for reference number &1. ?

    The SAP error message "1464 No payment document has been found for reference number &1" typically occurs when you are trying to process a payment or reference a payment document in SAP, but the system cannot find a corresponding payment document for the reference number you provided.

    Cause:

    1. Incorrect Reference Number: The reference number you entered may be incorrect or does not exist in the system.
    2. Document Not Posted: The payment document may not have been posted yet, or it may have been deleted or reversed.
    3. Authorization Issues: You may not have the necessary permissions to view or access the payment document.
    4. Data Synchronization Issues: There may be a delay or issue in data synchronization between different modules or systems.
    5. Document Type Issues: The document type may not be configured correctly, or it may not be valid for the transaction you are trying to perform.

    Solution:

    1. Verify Reference Number: Double-check the reference number you are using to ensure it is correct. Make sure there are no typos or formatting issues.
    2. Check Document Status: Use transaction codes like FB03 (Display Document) to check if the payment document exists and is in the correct status.
    3. Review Authorization: Ensure that you have the necessary permissions to access the payment document. If not, contact your SAP administrator.
    4. Check for Deletions/Reversals: Investigate if the payment document was deleted or reversed. You can check the document history for any changes.
    5. Consult with IT Support: If the issue persists, consult with your IT support team to check for any data synchronization issues or system errors.
    6. Review Configuration: If you suspect a configuration issue, review the settings for document types and payment processing in the SAP configuration.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • FB03: Display Document
      • FBL1N: Vendor Line Item Display
      • FBL3N: G/L Account Line Item Display
      • FBL5N: Customer Line Item Display
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation for payment processing and error handling to understand the context of the error better.

    If you continue to experience issues after trying these solutions, it may be beneficial to escalate the matter to your SAP support team for further investigation.

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