How To Fix 0D738 - | Payment lock &2 entered in document &1

SAP Error Message - Details

• Message type: E = Error

• Message class: 0D - FS-CD General Messages

• Message number: 738

• Message text: | Payment lock &2 entered in document &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 0D738 - | Payment lock &2 entered in document &1 ?

  The SAP error message 0D738, which states "Payment lock &2 entered in document &1," typically occurs in the context of financial transactions, particularly when dealing with payment processing in SAP. This error indicates that a payment lock has been applied to a specific document, preventing further processing or modifications.
  Cause:
  
  
  Payment Lock: The document referenced in the error message has a payment lock applied to it. This could be due to various reasons, such as:
  
  The document is currently being processed by another user or transaction.
  The document is in a status that does not allow further payment processing (e.g., it may be in a closed or completed state).
  There may be a manual lock applied by a user for review or reconciliation purposes.
  
  
  
  Configuration Issues: Sometimes, the configuration settings in the payment processing module may lead to unexpected locks being applied.
  
  
  System Errors: Occasionally, system errors or bugs can cause locks to be applied incorrectly.
  
  
  Solution:
  
  
  Check Document Status: Verify the status of the document referenced in the error message. Ensure that it is not currently being processed or locked by another user.
  
  
  Release the Lock: If you have the necessary permissions, you can release the payment lock. This may involve:
  
  Navigating to the document in question and checking for any locks.
  Using transaction codes like SM12 (to check for locks) or SM21 (to check system logs) to identify and resolve any issues.
  
  
  
  Consult with Users: If the document is locked by another user, communicate with that user to understand why the lock is in place and if it can be released.
  
  
  Review Configuration: If the issue persists, review the configuration settings related to payment processing in your SAP system. Ensure that there are no settings that could be causing unnecessary locks.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB60 (Enter Incoming Invoice), F110 (Automatic Payment Transactions), and FBL1N (Vendor Line Item Display) to navigate through the payment processing functionalities.
  SAP Notes: Check SAP Notes for any updates or patches that may address this specific error message.
  User Permissions: Ensure that users have the appropriate permissions to process payments and manage locks.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.