How To Fix 0D736 - No dunning notice: Acct balance &1 cleared or still has credit


0D736 - Overview

  • Message type: E = Error

  • Message class: 0D - FS-CD General Messages

  • Message number: 736

  • Message text: No dunning notice: Acct balance &1 cleared or still has credit

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 0D736 - No dunning notice: Acct balance &1 cleared or still has credit ?
    The SAP error message 0D736 indicates that there is no dunning notice generated for an account because the account balance is either cleared or still has a credit. This typically occurs in the context of the dunning process, which is used to remind customers of overdue payments.
    
    Cause: Cleared Account Balance: The account in question has been fully paid, meaning there are no outstanding invoices or amounts due. Credit Balance: The account has a credit balance, indicating that the customer has overpaid or has a credit that can be applied to future invoices. Dunning Configuration: The dunning procedure may not be set up correctly for the account, or the dunning levels may not be applicable due to the account's current status. Dunning Block: The account may have a dunning block set, preventing any dunning notices from being generated.
    Solution: Check Account Balance: Verify the account balance to confirm whether it is indeed cleared or has a credit.

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