How To Fix 0D737 - No dunning notice: Contract balance &2 acct &1 cleared or has credit

SAP Error Message - Details

• Message type: E = Error

• Message class: 0D - FS-CD General Messages

• Message number: 737

• Message text: No dunning notice: Contract balance &2 acct &1 cleared or has credit

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 0D737 - No dunning notice: Contract balance &2 acct &1 cleared or has credit ?

  The SAP error message 0D737 indicates that there is no dunning notice generated for a specific contract balance because the account has either been cleared or has a credit balance. This message typically arises in the context of the dunning process, which is used to remind customers of overdue payments.
  Cause:
  
  Cleared Account: The account in question has been cleared, meaning that all outstanding invoices have been paid, and there are no amounts due.
  Credit Balance: The account has a credit balance, indicating that the customer has overpaid or there are credits available that offset any outstanding invoices.
  Dunning Configuration: The dunning procedure may not be set up to generate notices for accounts with credit balances or cleared accounts.
  
  Solution:
  
  Check Account Status: Verify the status of the account in question. If it is cleared or has a credit balance, no dunning notice will be generated, which is the expected behavior.
  Review Dunning Configuration: If you believe that a dunning notice should be generated despite the account status, review the dunning configuration settings in your SAP system. You may need to adjust the settings to allow for dunning notices to be generated under certain conditions.
  Adjust Customer Payments: If the customer has a credit balance that should not exist, investigate the transactions to ensure that payments have been applied correctly.
  Consult Documentation: Refer to SAP documentation or consult with your SAP support team for specific configurations related to dunning procedures.
  
  Related Information:
  
  Dunning Procedure: Understand how the dunning procedure works in SAP, including the different levels of dunning and the criteria for generating notices.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F150 (Dunning) to manage and review dunning processes.
  SAP Notes: Check for any SAP Notes related to dunning processes that may provide additional insights or solutions for specific scenarios.
  
  If the issue persists after checking these areas, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.