How To Fix 09421 - SD document number & type & not found

SAP Error Message - Details

• Message type: E = Error

• Message class: 09 -

• Message number: 421

• Message text: SD document number & type & not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 09421 - SD document number & type & not found ?

  The SAP error message "09421 SD document number & type & not found" typically occurs in the Sales and Distribution (SD) module when the system cannot find a specific document (such as a sales order, delivery, or billing document) based on the provided document number and type. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Document Number or Type: The document number or type entered may be incorrect or mistyped.
  Document Deletion: The document may have been deleted or archived, making it unavailable for retrieval.
  Authorization Issues: The user may not have the necessary authorizations to view the document.
  Data Consistency Issues: There may be inconsistencies in the database or issues with data synchronization.
  Document Status: The document may be in a status that prevents it from being accessed (e.g., completed or canceled).
  
  Solutions:
  
  Verify Document Number and Type: Double-check the document number and type for accuracy. Ensure that you are using the correct format and that there are no typographical errors.
  Check Document Existence: Use transaction codes like VA03 (Display Sales Order), VL03N (Display Outbound Delivery), or VF03 (Display Billing Document) to check if the document exists in the system.
  Review Deletion/Archiving: If the document was deleted or archived, consult with your SAP administrator or IT department to see if it can be restored or if there are archived records available.
  Check Authorizations: Ensure that you have the necessary authorizations to access the document. If not, contact your system administrator to request the required permissions.
  Consult Logs and Tables: If the issue persists, check relevant logs or database tables (like VBAK, VBAP, LIKP, VBRK, etc.) to investigate further. You may need to work with your technical team to analyze the data.
  System Consistency Check: If you suspect data consistency issues, consider running consistency checks or database repair tools, if applicable.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for viewing and managing SD documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Documentation: Refer to SAP user manuals or help documentation for guidance on handling SD documents.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.