How To Fix 06304 - Please enter an info record or supplier and material

SAP Error Message - Details

• Message type: E = Error

• Message class: 06 -

• Message number: 304

• Message text: Please enter an info record or supplier and material

What causes this issue?

The system does not have sufficient information to enable it to find the
<GL><GL:purchasing_info_record>info record</>.

How to fix this error?

The system can only find the info record if you enter
the number of the supplier and the material, or
a valid info record number. This is necessary in the case of info
records that do not refer to a<GL> <GL:material_master_record>material
master record</>.
You can determine the numbers of already existing info records via the
relevant list display.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 06304 - Please enter an info record or supplier and material ?

  The SAP error message 06304, which states "Please enter an info record or supplier and material," typically occurs in the context of procurement processes, particularly when creating or processing purchase orders or purchase requisitions. This error indicates that the system requires either a valid info record or a combination of supplier and material to proceed.
  Cause:
  
  Missing Info Record: The system is unable to find an info record for the specified material and supplier combination. An info record contains data about the relationship between a vendor and a material, including pricing and conditions.
  Incorrect Input: The user may have entered incorrect or incomplete information regarding the supplier or material.
  Data Not Maintained: The necessary data may not have been maintained in the system, such as the vendor master data or material master data.
  Purchasing Organization Issues: The purchasing organization may not be correctly assigned or may not have the necessary data for the vendor or material.
  
  Solution:
  
  
  Create or Update Info Record:
  
  Navigate to the transaction code ME11 (Create Info Record) or ME12 (Change Info Record).
  Enter the supplier and material details to create or update the info record.
  Ensure that the info record is active and contains the necessary pricing and conditions.
  
  
  
  Check Vendor and Material Master Data:
  
  Use transaction codes MK01 (Create Vendor) or MM01 (Create Material) to ensure that the vendor and material master data are correctly maintained.
  Verify that the vendor is assigned to the correct purchasing organization.
  
  
  
  Verify Input Data:
  
  Double-check the data entered in the purchase order or requisition for any typos or missing fields.
  Ensure that the supplier and material numbers are correct and exist in the system.
  
  
  
  Consult with Your SAP Administrator:
  
  If you are unable to resolve the issue, consult with your SAP administrator or support team to check for any underlying configuration issues or data inconsistencies.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  ME11: Create Info Record
  ME12: Change Info Record
  ME13: Display Info Record
  MK01: Create Vendor
  MM01: Create Material
  
  
  Documentation: Refer to SAP Help documentation for detailed information on managing info records and vendor/material master data.
  User Roles: Ensure that you have the necessary authorizations to create or modify info records and master data.
  
  By following these steps, you should be able to resolve the error message 06304 and continue with your procurement activities in SAP.