How To Fix 06120 - Quantity delivered and invoiced smaller than quantity ordered


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 06 -

  • Message number: 120

  • Message text: Quantity delivered and invoiced smaller than quantity ordered

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message 06120 - Quantity delivered and invoiced smaller than quantity ordered ?

    The SAP error message "06120: Quantity delivered and invoiced smaller than quantity ordered" typically occurs in the context of sales and distribution (SD) or materials management (MM) when there is a discrepancy between the quantities ordered, delivered, and invoiced. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Quantity Discrepancy: The error indicates that the quantity delivered and invoiced is less than the quantity that was originally ordered. This can happen due to:

      • Partial deliveries being made.
      • Invoicing for a quantity that is less than what was delivered.
      • Errors in the sales order or delivery document.
    2. Incomplete Delivery: If a delivery is made in parts, and the final invoice is created for a quantity that does not match the total ordered quantity, this error can occur.

    3. Configuration Issues: There may be settings in the system that enforce strict checks on delivery and invoicing processes.

    Solutions:

    1. Check Delivery and Invoice:

      • Review the delivery document to ensure that the correct quantity was delivered.
      • Check the invoice to confirm that it matches the delivered quantity.
    2. Adjust the Invoice:

      • If the invoice is incorrect, it may need to be reversed or adjusted to reflect the correct quantity delivered.
    3. Complete the Delivery:

      • If there are remaining quantities that have not been delivered, ensure that they are delivered and then invoiced accordingly.
    4. Review Sales Order:

      • Check the original sales order to ensure that it is correctly set up and that the quantities are accurate.
    5. Configuration Settings:

      • If this is a recurring issue, review the configuration settings in SAP related to delivery and invoicing to see if adjustments are needed.
    6. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on handling this error message.

    Related Information:

    • Transaction Codes: You may need to use transaction codes such as VA03 (Display Sales Order), VL03N (Display Outbound Delivery), and VF03 (Display Billing Document) to investigate the relevant documents.
    • User Exits and BAdIs: If custom logic is implemented, check for any user exits or BAdIs that might affect the delivery and invoicing process.
    • SAP Notes: Look for SAP Notes related to this error message for any patches or updates that may address known issues.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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