How To Fix 06117 - Quantity delivered smaller than quantity ordered

SAP Error Message - Details

• Message type: E = Error

• Message class: 06 -

• Message number: 117

• Message text: Quantity delivered smaller than quantity ordered

What causes this issue?

You have attempted to delete or block an item whose GR and PO
quantities differ.
You can only delete or block items whose processing has been completed.
This means that the delivered quantity of the goods must be greater
than or equal to the quantity ordered (less the underdelivery
tolerance).

How to fix this error?

If you nevertheless want to delete or block the item, proceed as
follows:
Press F12=Cancel.
Change the PO quantity of the item, so that
GR quantity >= PO quantity - underdelivery tolerance.
Select the item and choose the option "Delete" or "Block" again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 06117 - Quantity delivered smaller than quantity ordered ?

  The SAP error message 06117, which states "Quantity delivered smaller than quantity ordered," typically occurs during the goods receipt process or when processing a delivery in SAP. This error indicates that the quantity of goods being delivered is less than what was originally ordered. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Partial Delivery: The supplier may have delivered a smaller quantity than what was ordered, which is common in cases of stock shortages or logistical issues.
  Incorrect Delivery Note: The delivery note may have been incorrectly filled out, leading to discrepancies between the ordered and delivered quantities.
  System Configuration: The system may be configured to not allow partial deliveries, which can trigger this error if a partial delivery is attempted.
  Inventory Management Settings: Settings in inventory management may restrict the acceptance of quantities that are less than the ordered amount.
  
  Solutions:
  
  Check Delivery Note: Verify the delivery note against the purchase order to confirm the quantities. If the delivery is indeed partial, ensure that the supplier is aware and that the remaining quantity is scheduled for delivery.
  Adjust Purchase Order: If the partial delivery is acceptable, you may need to adjust the purchase order to reflect the delivered quantity. This can be done by creating a new purchase order or modifying the existing one.
  Allow Partial Deliveries: If your business process allows for partial deliveries, check the configuration settings in SAP to enable this feature. This can typically be done in the purchasing document settings.
  Goods Receipt Process: If you are processing a goods receipt, ensure that you are entering the correct quantities. If you need to accept a partial delivery, you may need to adjust the goods receipt accordingly.
  Communicate with Supplier: If the issue is due to a supplier's error, communicate with them to resolve the discrepancy and arrange for the remaining quantity to be delivered.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), MIGO (Goods Movement), and VL03N (Display Outbound Delivery) to check the status of orders and deliveries.
  Documentation: Review the documentation for the specific SAP module you are using (e.g., MM - Materials Management) for more detailed procedures on handling deliveries and goods receipts.
  User Exits and Enhancements: If your organization has specific business rules regarding deliveries, consider checking for any user exits or enhancements that may affect how deliveries are processed in your SAP system.
  
  By following these steps, you should be able to address the error message 06117 effectively. If the problem persists, it may be beneficial to consult with your SAP support team or a functional consultant for further assistance.