How To Fix 01623 - User & does not exist; choose an existing user


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 01 -

  • Message number: 623

  • Message text: User & does not exist; choose an existing user

  • Show details Hide details
  • What causes this issue?

    You created a new authorization and want to assign it to a user.

    System Response

    The system asks for the name of the user.

    How to fix this error?

    Enter the name of an existing user master record.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 01623 - User & does not exist; choose an existing user ?

    The SAP error message "01623 User & does not exist; choose an existing user" typically occurs when you are trying to perform an action that requires a user ID that is not recognized by the SAP system. This can happen in various contexts, such as when assigning a user to a role, trying to log in, or performing user-related transactions.

    Cause:

    1. Non-Existent User ID: The user ID you are trying to use does not exist in the SAP system.
    2. Typographical Error: There may be a typo in the user ID you entered.
    3. User Deactivation: The user ID may have been deactivated or deleted.
    4. Authorization Issues: The user may not have the necessary authorizations to access certain transactions or data.
    5. System Configuration: There may be issues with the configuration of user management in the SAP system.

    Solution:

    1. Verify User ID: Double-check the user ID you are entering for any typographical errors.
    2. Check User Existence:
      • Use transaction code SU01 (User Maintenance) to check if the user ID exists.
      • If you have the necessary permissions, you can create a new user or reactivate an existing one.
    3. User Activation: If the user ID exists but is inactive, you can reactivate it in the user maintenance screen.
    4. Consult with Administrator: If you do not have the necessary permissions to check or create users, contact your SAP system administrator for assistance.
    5. Review Authorizations: Ensure that the user has the appropriate authorizations to perform the action you are attempting.
    6. Check System Logs: Review system logs for any additional error messages or information that might help diagnose the issue.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • SU10: Mass User Maintenance
      • SUIM: User Information System
    • User Management: Familiarize yourself with user management best practices in SAP, including how to create, modify, and delete users.
    • Documentation: Refer to SAP Help documentation for detailed information on user management and error handling.

    If the problem persists after following these steps, it may be necessary to consult with SAP support or your organization's IT department for further investigation.

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