How To Fix 00976 - DB error: Error during synchronous matchcode maintenance

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 976

• Message text: DB error: Error during synchronous matchcode maintenance

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 00976 - DB error: Error during synchronous matchcode maintenance ?

  The SAP error message "00976 DB error: Error during synchronous matchcode maintenance" typically indicates an issue with the database during the maintenance of matchcodes. Matchcodes are used in SAP to facilitate fast searches for data records based on specific fields.
  Causes:
  
  Database Issues: There may be underlying issues with the database, such as corruption, locks, or connectivity problems.
  Configuration Errors: Incorrect configuration of matchcode objects or their associated tables can lead to errors during maintenance.
  Insufficient Authorizations: The user executing the matchcode maintenance may not have the necessary authorizations.
  Data Consistency Issues: Inconsistencies in the data being processed can lead to errors during the matchcode generation.
  System Performance: High load on the database or system resources can cause timeouts or failures during the maintenance process.
  
  Solutions:
  
  Check Database Status: Ensure that the database is running correctly and there are no locks or corruption issues. You may need to run database consistency checks or repair tools.
  Review Matchcode Configuration: Verify the configuration of the matchcode object and ensure that all related tables are correctly defined and accessible.
  User Authorizations: Check the authorizations of the user executing the maintenance. Ensure they have the necessary permissions to perform the operation.
  Data Consistency Check: Run consistency checks on the data involved in the matchcode to ensure there are no discrepancies.
  System Performance Monitoring: Monitor system performance and database load. If the system is under heavy load, consider scheduling maintenance during off-peak hours.
  Rebuild Matchcode: If the issue persists, you may need to delete and recreate the matchcode object. This can be done using transaction codes like SCDO (for matchcode objects) or SCDO for matchcode maintenance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SCDO (for matchcode objects) and SE11 (for data dictionary).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  Logs and Traces: Review system logs (SM21) and developer traces (ST22) for additional error messages or clues that can help diagnose the issue.
  Database Administration: If you have access, consult with your database administrator to check for any database-specific issues or configurations that may be affecting matchcode maintenance.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.