00360 - Queue error, function: & RC & SQL-RC &

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 360

• Message text: Queue error, function: & RC & SQL-RC &

What causes this issue?

Internal queue error.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the system log and contact the person in charge.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 00360 - Queue error, function: & RC & SQL-RC & ?

  The SAP error message "00360 Queue error, function: & RC & SQL-RC &" typically indicates an issue related to the processing of a queue in the SAP system, often in the context of database operations or background processing. This error can arise in various scenarios, such as during data transfer, batch processing, or when interacting with the database.
  Causes:
  
  Database Locking Issues: The error may occur if there are locks on the database tables that prevent the queue from processing.
  Queue Configuration Issues: Misconfiguration of the queue or the related function module can lead to errors.
  Data Consistency Issues: If the data being processed is inconsistent or violates integrity constraints, it can trigger this error.
  Resource Limitations: Insufficient system resources (like memory or CPU) can lead to processing failures.
  Network Issues: If the system is trying to communicate with a remote database or service, network issues can cause failures.
  
  Solutions:
  
  Check Database Locks: Use transaction codes like SM12 to check for any locks on the database tables that might be causing the issue. If locks are found, they may need to be released.
  Review Queue Configuration: Ensure that the queue and its associated function modules are correctly configured. Check for any recent changes that might have affected the configuration.
  Data Validation: Validate the data being processed to ensure it meets all integrity constraints. Look for any anomalies or inconsistencies in the data.
  Monitor System Resources: Check system performance and resource usage. If resources are low, consider optimizing the system or increasing resource allocation.
  Check Logs: Review the application logs (transaction SLG1) and system logs (transaction SM21) for more detailed error messages that can provide additional context.
  Reprocess the Queue: If the error is transient, you may be able to reprocess the queue or the specific job that failed.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (for job monitoring), SM21 (for system logs), and SLG1 (for application logs).
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed logs and error messages.
  Documentation: Review SAP documentation related to the specific module or function that is generating the error for additional troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.