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Message type: E = Error
Message class: 00 -
Message number: 359
Message text: The transaction was terminated by the user
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message "00359: The transaction was terminated by the user" typically indicates that a user has manually canceled or terminated a transaction before it could be completed. This can happen for various reasons, and understanding the context is essential for addressing the issue.
Causes:
- User Intervention: The most straightforward cause is that the user intentionally canceled the transaction, either by pressing the "Cancel" button or using a keyboard shortcut (like Esc).
- Timeout: If a transaction takes too long to process, the user might decide to cancel it.
- System Performance Issues: Slow system performance or unresponsive screens can lead users to terminate transactions.
- Error in Input: Users may realize they have made an error in their input and choose to cancel the transaction rather than correct it.
- Session Management: If a user is logged into multiple sessions and decides to close one, it may lead to this error.
Solutions:
- User Training: Ensure that users are trained on how to properly navigate transactions and understand the implications of canceling them.
- System Performance Monitoring: Check the system performance and resolve any underlying issues that may be causing delays. This could involve optimizing database queries, increasing server resources, or addressing network issues.
- Error Handling: Implement better error handling in the application to guide users when they encounter issues, rather than allowing them to cancel transactions out of frustration.
- Session Management: Encourage users to manage their sessions effectively and avoid unnecessary cancellations.
- Review Transaction Logs: If this error occurs frequently, review transaction logs to identify patterns or specific transactions that are problematic.
Related Information:
If the error persists or is affecting multiple users, it may be beneficial to involve your SAP Basis team or technical support to investigate further.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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