How To Fix 00293 - Both passwords must be identical

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 293

• Message text: Both passwords must be identical

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 00293 - Both passwords must be identical ?

  The SAP error message "00293 Both passwords must be identical" typically occurs when a user is trying to change their password in the SAP system, and the new password and the confirmation password do not match. This is a common validation error that ensures users enter their new password correctly.
  Cause:
  
  The user has entered a new password and a confirmation password that do not match.
  There may be a typographical error in one of the password fields.
  The user may have inadvertently added extra spaces or characters.
  
  Solution:
  
  
  Re-enter Passwords: Ensure that both the new password and the confirmation password fields are filled in with the exact same characters. Pay attention to case sensitivity, as passwords are typically case-sensitive.
  
  
  Check for Extra Spaces: Make sure there are no leading or trailing spaces in either password field. Sometimes, copying and pasting can inadvertently add spaces.
  
  
  Use a Simple Password: If you are having trouble, try using a simple password temporarily to ensure that the issue is not related to password complexity requirements.
  
  
  Follow Password Rules: Ensure that the new password meets the system's password complexity requirements (length, special characters, etc.).
  
  
  Clear Browser Cache: If you are using a web-based SAP interface, clearing the browser cache or trying a different browser may help resolve any display issues.
  
  
  Restart the Process: If the issue persists, log out and log back into the SAP system and try the password change process again.
  
  
  Related Information:
  
  Password Policy: Familiarize yourself with your organization's password policy, as it may have specific requirements for password length, complexity, and expiration.
  User Support: If you continue to experience issues, consider reaching out to your IT support team or SAP administrator for assistance.
  SAP Notes: Check SAP Notes or the SAP Community for any known issues or updates related to password management in your specific version of SAP.
  
  By following these steps, you should be able to resolve the error and successfully change your password in the SAP system.