00291 - Your password has been deactivated

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 291

• Message text: Your password has been deactivated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 00291 - Your password has been deactivated ?

  The SAP error message "00291 Your password has been deactivated" typically indicates that the user's password has been locked or deactivated due to various reasons, such as multiple failed login attempts or administrative actions. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Multiple Failed Login Attempts: If a user enters the wrong password multiple times, the system may lock the account for security reasons.
  Password Expiration: If the password has expired and the user has not updated it, the account may be deactivated.
  Administrative Action: An administrator may have manually deactivated the user's password for security or compliance reasons.
  User Lockout: The user account may be locked due to security policies in place.
  
  Solution:
  
  Contact System Administrator: The first step is to reach out to your SAP system administrator or IT support team. They can unlock the account or reset the password.
  Reset Password: If you have access to the password reset functionality, you can attempt to reset your password using the appropriate procedures.
  Check User Status: The administrator can check the user status in transaction code SU01 (User Maintenance) to see if the account is locked or if the password is deactivated.
  Review Security Policies: Ensure that you are aware of the security policies regarding password management, including complexity requirements and expiration policies.
  Use Password Reset Tools: If available, use any self-service password reset tools provided by your organization.
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance - to check and modify user details.
  SU10: Mass User Maintenance - for bulk changes to user accounts.
  
  
  Password Policy: Familiarize yourself with your organization’s password policy, including rules for password complexity and expiration.
  SAP Notes: Check SAP Notes for any specific issues related to password management and user account security.
  User Lockout Duration: Understand the duration for which accounts are locked after failed login attempts, as this can vary by organization.
  
  Preventive Measures:
  
  Regularly Update Passwords: Change passwords regularly to avoid expiration issues.
  Use Strong Passwords: Follow the guidelines for creating strong passwords to minimize the risk of account lockout.
  Monitor Login Attempts: Be aware of your login attempts and avoid entering incorrect passwords multiple times.
  
  If the issue persists after following these steps, further investigation may be required by your SAP support team to identify any underlying issues with the user account or system configuration.