00197 - You have no password; you cannot log on using a password

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 197

• Message text: You have no password; you cannot log on using a password

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 00197 - You have no password; you cannot log on using a password ?

  The SAP error message "00197 You have no password; you cannot log on using a password" typically occurs when a user attempts to log into the SAP system using a password, but their user profile does not have a password set. This can happen for various reasons, such as the user being created without a password, the password being reset, or the user account being configured to use a different authentication method (like Single Sign-On).
  Cause:
  
  No Password Set: The user account was created without a password.
  Password Reset: The password may have been reset or deleted.
  Authentication Method: The user account may be configured to use a different authentication method (e.g., SSO, LDAP).
  User Lock: The user account may be locked or inactive.
  
  Solution:
  
  
  Set a Password:
  
  If you have the necessary authorizations, you can set a password for the user account using transaction code SU01:
  
  Enter the user ID and click on the "Change" button.
  Go to the "Logon Data" tab.
  Enter a new password in the "Password" and "Repeat Password" fields.
  Save the changes.
  
  
  
  
  
  Check User Status:
  
  Ensure that the user account is not locked or inactive. You can check this in the same SU01 transaction.
  
  
  
  Use Alternative Authentication:
  
  If the user is supposed to log in using an alternative method (like SSO), ensure that the correct configuration is in place and that the user is aware of the method to use.
  
  
  
  Contact Administrator:
  
  If you do not have the necessary permissions to change the password or check the user status, contact your SAP system administrator for assistance.
  
  
  
  Related Information:
  
  User Management: Understanding user management in SAP is crucial. Familiarize yourself with transactions like SU01 (User Maintenance), SU10 (Mass User Maintenance), and SU53 (Authorization Check) for troubleshooting authorization issues.
  Security Policies: Review your organization's security policies regarding password management and user authentication methods.
  SAP Notes: Check SAP Notes for any specific patches or updates related to user authentication issues.
  
  By following these steps, you should be able to resolve the error and allow the user to log in successfully.